✅ Duties of Sales Agents – Nipromote Market Nakuru County

1️⃣ Hardware & Client Relationship Management

1. Manage and support assigned hardware stores
2. Build strong, long-term relationships with owners
3. Help customers understand and use the Nipromote Market system
4. Encourage hardware owners to order consistently
5. Handle follow-ups, queries, and feedback professionally

2️⃣ Daily Sales Activities

1. Visit assigned hardwares physically when needed
2. Make follow-up calls and WhatsApp follow-ups
3. Present offers, promotions, and new product deals
4. Identify customer needs and recommend appropriate products
5. Push weekly and monthly sales targets

3️⃣ Onboarding & System Usage Support

1. Assist hardware stores to register on the new Nipromote Market System
2. Teach them how to place orders
3. Guide them on app/website usage
4. Ensure smooth transition from old to new system
5. Provide support during initial orders

4️⃣ Achieving Sales Targets

1. Achieve set targets for each hardware
2. (e.g., KSh 50,000–300,000 per store depending on size)
3. Track and monitor weekly, monthly, and quarterly performance
4. Work closely with management to hit total team targets

5️⃣ Promotion of Offers & Deals

1. Promote ongoing offers like cement discounts, deformed bar deals, flash sales
2. Share promotional posters with hardwares
3. Encourage bulk orders to maximize profit
4. Inform stores about loyalty points or discount vouchers

6️⃣ Market Expansion

1. Identify new hardware stores to onboard
2. Introduce Nipromote Market to new clients
3. Expand coverage in regions like Nakuru, Eldoret, Nairobi, etc.
4. Suggest potential suppliers from the field

7️⃣ Order Processing & Support

1. Assist in placing orders for hardwares when necessary
2. Track orders until delivery
3. Keep communication active between customers, suppliers, and delivery teams
4. Ensure customers receive orders on time

8️⃣ Reporting & Documentation

1. Prepare weekly sales reports
2. Record customer challenges and suggestions
3. Share performance updates with management
4. Track outstanding payments (if applicable)
5. Document new leads and follow-ups

9️⃣ Customer Care Duties

1. Handle complaints professionally
2. Ensure customers get fast solutions
3. Follow up to confirm satisfaction after delivery
4. Build trust and loyalty with the hardwares

🔟 Professional Conduct

1. Represent Nipromote Market with integrity
2. Maintain consistent communication
3. Keep company information confidential
4. Work under assigned guidelines and directions
5. Uphold the values and reputation of the brand

✅ Professional Requirements for Sales Agent – Nipromote Market

✅ 1. Education Requirements

1. Minimum KCSE Certificate
2. Diploma or Certificate in:
3. Sales & Marketing
4. Business Management
5. Supply Chain / Procurement
6. Customer Service
7. (Preferred but not mandatory)

✅ 2. Work Experience

1. 1–2 years experience in Sales, Field Sales, Customer Relations, or Marketing
2. Experience working with:
3. Hardware stores
4. Construction materials
5. Retail or wholesale sales
6. E-commerce platforms (added advantage)
7. Proven record of meeting sales targets (preferred)

✅ 3. Skills & Competencies Required

Communication Skills

1. Excellent verbal and written communication
2. Ability to explain products clearly to hardware owners

Customer Handling

1. Strong customer service skills
2. Ability to build and maintain good relationships
3. Good negotiation and persuasion abilities

Sales Skills

1. Strong understanding of sales cycles
2. Ability to identify customer needs and close deals
3. Confidence in presenting offers and promotions

Technical Skills

1. Comfortable using:
2. Smartphones
3. WhatsApp communication
4. Nipromote Market App & Website
5. Google Maps for field navigation

(Training will be provided)

Field Skills

1. Ability to visit hardwares physically when needed
2. Knowledge of Nakuru and surrounding regions (added advantage)

✅ 4. Personal Attributes

1. Honest, trustworthy, and reliable
2. Hardworking with a strong work ethic
3. Self-motivated and target-driven
4. Professional appearance and conduct
5. Strong follow-up discipline
6. Ability to work under minimal supervision
7. Team player with positive attitude
8. Flexible and adaptable to changing priorities

✅ 5. Other Requirements

1. Must have a working smartphone
2. Must be familiar with Nakuru hardware market or willing to learn
3. Ability to multitask and handle multiple stores
4. Good time management and reporting discipline
5. Ready to work in a fast-growing e-commerce environment

✅ 6. Added Advantages (Optional but beneficial)

1. Experience in hardware / construction materials (cement, steel bars, tools)
2. Previous work with suppliers or delivery coordination
3. Motorbike or personal transport (optional)
4. Basic graphic design skills (sharing posters, editing images)
5. Experience in CRM or inventory apps

Open After 3 months

Send your CV: sales@nipromotemarket.com