Privacy Policy


🔒 Privacy Policy — Nipromote Market Shopping

At Nipromote Market, your privacy and trust mean everything to us. We are committed to protecting your personal data and using it only in ways that benefit you.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile app, or related services.

1. Information We Collect

We may collect the following details to improve your experience:

  1. Personal details (name, email, phone number, address)
  2. Payment details (mobile money, card info — encrypted and never stored)
  3. Order and transaction history
  4. Device information (IP address, browser type, app version)
  5. Feedback, ratings, or communications with customer support

2. How We Use Your Information

We use your data to:

  1. Process and deliver your orders
  2. Communicate updates (order status, offers, promotions)
  3. Improve our services and app performance
  4. Prevent fraud, ensure account security, and comply with legal requirements

3. Data Protection & Security

We use advanced encryption and secure servers to keep your information safe.

Only authorized personnel have access to your data, and we never sell or rent your information to third parties.

4. Sharing of Information

We may share limited information only with:

  1. Delivery and logistics partners (for order delivery)
  2. Payment gateways (for secure transactions)
  3. Customer service providers (for issue resolution)

These partners are bound by confidentiality agreements and use your data only for intended purposes.

5. Your Rights

You can:

  1. Access and update your personal information
  2. Request deletion of your account
  3. Opt-out of promotional messages anytime

To do so, contact us at support@nipromotemarket.com.

6. Cookies

Our site uses cookies to personalize your shopping experience. You can disable cookies in your browser settings, but some features may not function properly.

7. Policy Updates

Nipromote Market Shopping may update this policy from time to time. Changes will be reflected on this page with an updated date.

Contact:

📩 support@nipromotemarket.com

📞 +254 708 587542